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Shipping (US and International)
Shipping Costs:
Shipping charges are
automatically calculated during the checkout process and
are based on the weight of the order. To review the
shipping charges for your order, place all items in your
cart and proceed to checkout. All shipping costs are in
US dollars.
Delivery: Our
delivery estimate takes into account the time it will
take for your order to reach you after it has left our
warehouse. See
Lead Time for more information.
For delivery within
the US, including Alaska and Hawaii:
Delivery Via United States Postal Services
(USPS), Federal Express or United Parcel Service (UPS) Ground Services:
Order arrives in 3 – 7 business days after leaving our
warehouse.
Federal Express and UPS 2 Business
Day Air Service:
Order arrives within two business days after
leaving our warehouse. Two Business
Day Air Service is not available for delivery to
P.O. boxes or APO/FPO addresses. Same day shipping
is available for most items sent via 2
Business Day Air Service, and must be requested when the
order is placed. Same day shipped orders must be
received by A&R no later than 10:00 AM CST on the
shipping day. Also, please note that orders
shipped via 2 Business Day Air Service on
Thursday or Friday will be delivered on the following
Monday and Tuesday, respectively. A Fedex or UPS $25 Saturday Delivery fee
will apply. If Saturday
delivery is required please make a notation in your
order with the understanding that an additional $25 will
be billed to your credit card.
Federal Express and UPS Next Business Day Air:
Order arrives by the end of one business day after leaving our warehouse.
Not available for delivery to P.O. boxes or APO/FPO addresses.
Same day shipping is available for most items sent via
Next Business Day Air Service, and must
be requested when the order is placed. Same day
shipped orders must be received by A&R no later than
10:00 AM CST on the shipping day. Also, please
note that orders shipped via Next Business Day
Air Service on Friday will be delivered on the following
Monday. A Fedex $25 Saturday
Delivery fee will apply. If Saturday delivery is required
please select Federal Express Priority Overnight Service
and make a notation in your order, with the understanding
that an additional $25 will be billed to your credit
card.
For delivery outside the US:
Length of delivery depends on the time required for products
to move through your country's customs or import tax system. All
shipping costs are in US dollars.
Federal Express International Economy:
Order arrives in 2-7 business days weeks after leaving
our warehouse.
Packages delivered outside the US may incur customs or import
taxes. For all international shipments, we identify the order
contents and cost of the order on the custom form, and cannot
dictate whether your country will charge customs or import tax
when the package arrives. The person who receives the order is
responsible for paying all customs or import tax, and we cannot
make refunds to customers who do not receive shipments because
they have declined to pay these costs. We recommend that you
contact your local customs or import office for further
information.
Sales Tax
We are required to collect sales tax on purchases shipped to
Illinois, the state where we currently have business
operations, at the mandated Cook County rate of 10%. For orders shipped to
Illinois, tax is calculated based on the merchandise
subtotal.
Tax-Exempt Individuals:
If you would like to claim tax-exempt status, you can request
that the sales tax charge be removed from your order. Fax us a
copy of your tax-exempt certificate once your order has been
placed. Please include your order number and fax the certificate
to the Customer Service department at 847-459-6618. After we
make the adjustment to the charges on your order, we will send
you a confirmation email. In cases where we receive your
certificate after the order has been fully processed, we will
reimburse you the tax amount. |